4. ASK YOURSELF, WILL THEY ADD VALUE?
The Real Estate Institute of Queensland surveyed landlords throughout Australia for their views on the ideal property manager. They found the top criterion that owners want is value. And not just value for money, but the value that a good PM brings through strong business processes.
For example, at Realty8 we implement ICT (Information And Communications Technology) systems that add value by making life easier for our clients:
- A Landlord’s Portal that is available 24/7 for clients to view inspection reports, financial information and track maintenance
- Customers sign paperwork digitally on their iPad or smart phone – no mucking around with hard copies and scanners
- We deliver paperless entry and exit reports – good for the environment and extra efficient!
These options save both money and time, but it’s critical to remember that value for money doesn’t mean “cheap”.
As smart investors, you know the false economy in going for a cheaper appliance, like an aircon system without a warranty bought from your friend’s mate or Gumtree versus one that won’t break down in the scorching Brisbane summer.
Property management is no different, as our clients have found.
One customer came to us with a unique property, having had challenges with previous agents and sourcing suitable tenants. Realty8 made several suggestions, which the client took on board, and within two weeks the property was tenanted.
Another client with a similar experience was kind enough to say if she “could give us a 6 star rating” she would, and added that “cheaper does not always mean better”.
We offer reasonable rates but there will always be those who undercut. True value is in the results!